Frank's Auto is professional in all ways. It was my first time getting service there. What younotice first is the pride and cleanliness that this third generation business show in there professionaldemeanor, clean office and hospitable waiting room. They offered a ride if you need one in the local area.In my situation I went in and gave the authorization to perform more services than necessary. They did not take advantage of that. They gave the car a thorough check and made recommendations for a few repairs. I would trust them in the future based on the service provided.